Support

Last updated 10 November 2026

Write to support@orderandhue.com. Say which version of the app and of macOS you use; a screenshot helps. We read every message.

Inside the app

Help ▸ Order & Hue Guide explains every part of the app on one page. Help ▸ Lessons opens the first of the 66 lessons.

Purchases

Restore a purchase. Choose Order & Hue ▸ Restore Purchases, signed in to the App Store with the Apple Account that bought the plan.

Cancel or change a subscription. Choose Order & Hue ▸ Manage Subscription, or open the App Store, click your name, then Account Settings, then Manage beside Subscriptions.

Refunds. Apple sells the plans and decides refunds: reportaproblem.apple.com.

Requirements

A Mac with macOS 26 or later.